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Pass Guaranteed Quiz Peoplecert - CASM - Certified Agile Service Manager V2.1 Fantastic Pass Guide

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Peoplecert CASM Exam Syllabus Topics:

Topic
Details

Topic 1

Continuous Process Improvement: Discusses the necessity of ongoing process improvement through reviews and automation, ensuring that processes evolve to meet changing needs effectively.

Topic 2

Agile process improvement goals: This section assesses the capabilities of DevOps Developers in sustaining process improvements while enhancing automation. The goal is to achieve better efficiency and performance within organizations.

Topic 3

Adapting Agile thinking: This section assesses the abilities of Consultants and focuses on applying Agile thinking to IT delivery processes. It emphasizes the importance of aligning team efforts with customer needs to deliver solutions more rapidly. A key skill measured here is the ability to prioritize customer requirements effectively.

Topic 4

Two aspects of Agile Service Management: This area focuses on the skills of Consultants in learning about Agile Process Improvement and Agile Process Engineering. It ensures that processes are streamlined and effective, crucial for maintaining agility in service management.

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100% Pass Peoplecert - Trustable CASM - Certified Agile Service Manager V2.1 Pass Guide

The majority of people encounter the issue of finding extraordinary Peoplecert CASM exam dumps that can help them prepare for the actual Peoplecert CASM Exam. They strive to locate authentic and up-to-date Peoplecert CASM practice questions for the Certified Agile Service Manager V2.1 exam, which is a tough ask.

Peoplecert Certified Agile Service Manager V2.1 Sample Questions (Q40-Q45):

NEW QUESTION # 40
Which of the following is a benefit of Agile Service Management?

A. Overcome constraints in process workflows
B. Improve the velocity of process improvement teams
C. Meet customer requirements faster and more accurately
D. All of the above

Answer: D

Explanation:
Agile Service Management delivers numerous benefits by combining Agile principles with service management.
A . Correct. Agile Service Management overcomes workflow constraints by improving flexibility and adaptability.
B . Correct. Agile ensures faster delivery of services that meet customer needs.
C . Correct. Agile fosters incremental improvements, increasing the velocity of process improvement teams.
D . Correct. All of the above are true benefits of Agile Service Management.
Reference:
Benefits of Agile Service Management in ITSM frameworks like ITIL.

NEW QUESTION # 41
Which is NOT one of the underlying principles of the Agile Manifesto?

A. Working software is the primary measure of progress
B. Deliver working software daily
C. Simplicity-the art of maximizing the amount of work not done-is essential
D. The highest priority is to satisfy the customer

Answer: B

Explanation:
The Agile Manifesto outlines 12 principles, and while delivering value frequently is one of them, "delivering working software daily" is not explicitly stated. Let's evaluate the options:
A . Correct. The Agile Manifesto states that "working software is the primary measure of progress." B . Incorrect. The principle states, "Deliver working software frequently, from a couple of weeks to a couple of months," but it does not specify daily delivery. This makes "daily" incorrect.
C . Correct. Satisfying the customer through early and continuous delivery is the highest priority in Agile.
D . Correct. Simplicity, or minimizing unnecessary work, is one of the core principles in Agile.
Reference:
Agile Manifesto: agilemanifesto.org
Principle 3: "Deliver working software frequently..."
Principle 10: "Simplicity-the art of maximizing the amount of work not done-is essential."

NEW QUESTION # 42
Which of the following is one of the MOST important outcomes of any Practice/Microprocess Planning?

A. Metrics that will be used to measure progress or value
B. The prioritized list of items for the next Sprint
C. A detailed plan on how to achieve the Practice/Microprocess goal
D. A and B

Answer: D

Explanation:
Effective planning for a practice or microprocess involves setting measurable outcomes and prioritizing tasks to ensure value delivery.
A . Correct. Metrics are vital to track progress and evaluate the impact of improvements.
B . Correct. Prioritizing the next steps helps the team focus on delivering value incrementally.
C . Incorrect. Agile discourages creating overly detailed plans, favoring adaptability.
D . Correct. Both metrics and prioritization are critical outcomes of effective planning.
Reference:
ITIL 4: Metrics and priorities in process improvement.
Scrum Guide 2020: Planning and prioritization principles.

NEW QUESTION # 43
What is Lean?

A. A production philosophy that focuses on improving customer value
B. A standard for delivering software
C. A method of work that pulls the flow of work
D. The DevOps values

Answer: A

Explanation:
Lean is a production philosophy derived from Toyota's manufacturing system, which focuses on delivering customer value by reducing waste, improving flow, and continuously enhancing processes.
A . Incorrect. Lean is not a standard for delivering software. It is a broader philosophy that can be applied across industries.
B . Correct. Lean's primary objective is to optimize customer value by eliminating inefficiencies and improving workflow.
C . Incorrect. While Lean uses pull systems to manage workflow, this is a method within Lean and not its overall definition.
D . Incorrect. DevOps values align with Lean principles but do not define Lean itself.
Reference:
Lean Thinking by James Womack and Daniel Jones
SAFe Framework: Applying Lean Principles

NEW QUESTION # 44
A team is working on a Sprint. A stakeholder requests that additional work be added to the Sprint Backlog. Who can approve or reject that request?

A. The Team
B. The Agile Practice Owner
C. The Agile Service Manager
D. The Product Owner

Answer: D

Explanation:
In Scrum, the Product Owner has the authority to manage the Product Backlog, including accepting or rejecting changes to the Sprint Backlog.
A . Incorrect. The team is responsible for delivering the work but does not control changes to the Sprint Backlog.
B . Incorrect. The Agile Service Manager is not a role in Scrum and does not make decisions about the Sprint Backlog.
C . Incorrect. The Agile Practice Owner is not a Scrum role.
D . Correct. The Product Owner ensures the Sprint Backlog aligns with the Sprint Goal and business priorities.
Reference:
Scrum Guide 2020: The role of the Product Owner

NEW QUESTION # 45
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